RG Henderson
  • 09-Jul-2018 to 07-Aug-2018 (PST)
  • Toronto, ON, CAN
  • Full Time

RG Henderson- Service Technician (Junior)

About Us

RG Henderson, a division of Heritage Food Service Group of Canada Limited, is the largest Food Equipment Repair and OEM Parts distributor in the Greater Toronto Area. We provide Repair Services, OEM Parts, Installation, and Planned Maintenance Programs for a variety of food service equipment. We are the leader within our industry and are looking to grow our team!

Position Summary:

In the role of Service Technician your primary responsibility is installing, repairing, and troubleshooting commercial kitchen equipment at customer locations. You will diagnose faults, analyze issues and refer to schematic diagrams to repair and/or replace equipment. In this role, you will be interacting directly with our valued customers and service dispatch team in a professional, courteous manner. The ideal candidate will have experience within our industry and be able to work alone without supervision. This role will report into the VP of Operations.

Responsibilities include:

  • Work independently to install, repair and troubleshoot commercial kitchen equipment
  • Consult customer or refer to work order to establish nature of the equipment malfunction
  • Diagnose faults, analyze issues and refer to schematic diagrams to repair and/or replace equipment
  • Perform planned maintenance according to service calendar
  • Work directly with our customers at their various locations across Ontario
  • Maintain constant communication with service team members vis phone, in-person and tablet/email
  • Complete paperwork as required
  • Participate in mandatory OEM training
  • Other jobs as required


  • Two (2) years of Service as a Service Technician working with Food Equipment
  • Valid Gas Fitter 2 License
  • Valid Driver's License
  • Mechanical and electrical aptitude
  • Positive attitude and willingness to learn
  • Ability to work in a high pressure, fast paced environment
  • Ability to work independently and as part of a team with a customer service approach to work
  • Strong time management and multitasking abilities
  • Excellent communication skills over the phone, in person, and through email

Why Work for RG Henderson!

  • We offer industry-leading compensation: Our hiring range is broad to reflect the skillset of each technician
  • We offer a comprehensive group benefits and pension program: Extended health, dental, LTD, and RRSP contribution matching
  • We provide the supplies: All technicians receive a company vehicle, specialty tools and uniforms
  • We invest in your abilities: We offer industry-leading OEM manufacture training for our technicians to keep up to date with industry knowledge
  • We offer round-the-clock resources and support: You will be supported by parts/ service specialists and field service leaders
  • We keep you busy: Our operation is year round with no seasonal downtime
  • We are the industry leader in Canada: You will be part of a growing, stable organization, who is the industry leader in Canada!

RG Henderson, a division of Heritage Food Service Group of Canada is an inclusive and equal opportunity employer. If you require a disabilityrelated accommodation to participate in the recruitment process please inform us by email. We will accommodate your needs under the Ontario Human Rights Code. While we appreciate all applications, only those candidates selected for an interview will be contacted. We thank all applicants for their submissions.



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